Team Coaching for Hospitality Leadership Teams
Team coaching helps a leadership team work as one unit: clearer communication, shared goals, and trust across departments.
What is team coaching?
Team coaching is a series of coached sessions with the same leadership group, focused on how the team actually runs the business: communication, shared goals and trust across departments. It is not a one-day team-building event. Hospitality Leadership Coach (HLC) coaches leadership teams in hotels, restaurants, healthcare, senior living and other service organizations. Its team coaches, Clifton Carmody and Edward Vicedo, hold the Advanced Certification in Team Coaching (ACTC) from the International Coaching Federation (ICF). Teams usually come to HLC when departments work in silos and blame each other, after a new leader or merger, or when the team keeps circling the same decisions. A six-session program starts at $5,500 virtually, and sessions can run on site or online.
Team coaching is not a team-building day
HLC coaches leadership teams in hotels, restaurants, healthcare, senior living and other service organizations.
Team coaching is a series of coached sessions with the same group, focused on how the team actually runs the business. Our coaches hold the ICF Advanced Certification in Team Coaching (ACTC).
When a leadership team needs coaching
Silos and blame
Departments work in silos and blame each other when things go wrong.
A new leader or merger
A new leader or merger has changed how the team works.
Agreement without follow-through
The team agrees in meetings but doesn't follow through.
Growth is stretching the team
Growth, a new opening, or multi-site expansion is stretching the team.
What changes
Communication: fewer silos, more open conversations, and shared goals
Alignment: a clear purpose and strategic priorities the whole team owns
Results: better service delivery, efficiency, and guest or client satisfaction
Trust: leaders who back each other and lead their own teams with confidence
How team coaching works
Team coaching follows our D²E³ method. Sessions run virtually or on site.
Discover
We start by talking with each team member.
Design
We design the sessions around your goals.
Execute
We coach the team together.
Evaluate
We review progress midway.
Evolve
We plan what comes next.
Need one focused strategy session instead of an ongoing engagement? See executive team facilitation.
Coached by ICF team-coaching credential holders
Edward Vicedo, MCC, ACTC and Clifton Carmody, PCC, ACTC both hold ICF team coaching credentials.
Edward Vicedo
Clifton CarmodyInvestment
Team coaching starts at $5,500 for six virtual sessions. In-person sessions are also available.
Every engagement carries our service guarantee: if you're not satisfied with progress, we'll make it right, with additional coaching at no extra cost, a release from the agreement, or a full refund, depending on your agreement.
- In-person sessions: available on request
- One-off session instead? See executive team facilitation
What leadership team members say
Throughout the process, I gained a greater sense of self awareness, both personally, and professionally that has made me a better leader. I highly recommend organizations looking to grow and develop their leadership work with Clifton.
He challenges you with thought out questions and hold the team accountable for their goals set forth. I recommend his coaching sessions for yourself or your team looking to grow.
From LinkedIn recommendations. Read them all on Clifton’s profile
Frequently asked questions
What is team coaching?
Team coaching is a series of coached sessions with the same leadership group, focused on how the team actually runs the business: communication, shared goals and trust across departments. It is not a one-day team-building event.
How is team coaching different from a team-building day?
A team-building day is a single event. Team coaching works with the same group over time, so the team practices new habits between sessions and the coach helps them follow through.
When does a leadership team need coaching?
Common signs are departments working in silos and blaming each other, a new leader or merger changing how the team works, agreement in meetings without follow-through, and growth or new openings stretching the team.
How much does team coaching cost?
Team coaching starts at $5,500 for six virtual sessions with your leadership team. In-person sessions are available on request.
Who leads the team coaching sessions?
Edward Vicedo, MCC, ACTC and Clifton Carmody, PCC, ACTC. Both hold the ICF Advanced Certification in Team Coaching (ACTC).
What if we only need one strategy session?
For a single focused session, such as planning or alignment before a big change, see executive team facilitation.
Team coaching at a glance
| Topic | Details |
|---|---|
| Format | Coached sessions with the same leadership team |
| Length | Six sessions |
| Investment | From $5,500 (virtual) |
| Delivery | On site or virtual |
| Coaches | ICF ACTC team-coaching certified |
| Best for | Executive committees and leadership teams |
Build a leadership team that runs as one unit
Tell us about your team and what's getting in the way. A discovery call is enough to decide whether team coaching fits.