Clifton Carmody, PCC, ACTC
Founder, Managing Director of Hospitality Leadership Coach (HLC), and Executive Coach. A hospitality veteran of more than 20 years and ICF Professional Certified Coach who helps hotel and restaurant managers become organizational leaders.
Who is Clifton Carmody?
Clifton Carmody, PCC, ACTC is the founder and managing director of Hospitality Leadership Coach (HLC) and an executive coach. He spent more than 20 years in the hospitality industry before becoming a coach, and he holds the Professional Certified Coach (PCC) credential and the Advanced Certification in Team Coaching (ACTC) from the International Coaching Federation (ICF). He is currently a candidate for the ICF Master Certified Coach (MCC) credential. Clifton coaches individual executives and full leadership teams, in person and virtually, across time zones. His clients include leaders from Google, YouTube and Virgin Hotels, from CEOs, COOs and VPs to directors, senior managers and high-potential employees. He focuses on empathy, communication, self-awareness, stress management, goal-setting and accountability.
About Clifton
Clifton spent more than 20 years in the hospitality industry before becoming an ICF-credentialed professional coach. He knows the pressure of 24/7/365 operations from the inside, and he founded HLC to give hotel and restaurant leaders coaching built for that reality.
He holds the ICF Professional Certified Coach (PCC) credential and the ICF Advanced Certification in Team Coaching (ACTC). He is currently a candidate for the ICF Master Certified Coach (MCC) credential. He coaches individual executives and full leadership teams, in person and virtually, across time zones. His clients include leaders from Google, YouTube, and Virgin Hotels, from CEOs, COOs, and VPs to directors, senior managers, and high-potential employees.
His mission is to turn hospitality managers into organizational leaders. He focuses on the skills that make teams productive and businesses run better: empathy, communication, self-awareness, stress management, goal-setting, and accountability.
What Clifton coaches
New and mid-level managers stepping into leadership
Executive and leadership teams (team coaching, ACTC)
Founders and owners who need honest feedback
Culture, engagement, and retention in hospitality teams
What clients say about Clifton
During our 6 months working together, I am proud to say I achieved 2 promotions! … My most valuable take away, is that you don’t have to change who you are to be a great leader.
Having been in the hospitality industry for over 30 years, I have dealt with numerous consultants and coaches. Clifton is by far the best I have worked with. His insights are valuable, his recommendations practical, and he is very easy to communicate with.
The biggest impact Clifton has had on my professional development is to heighten my self-awareness as I navigate through my day. … It has made me more efficient but more importantly, more effective. Clifton was persistent in holding me accountable …
His approach is methodical and insightful … He's helped me overcome my challenges through my own strengths and most importantly, the improvements did not go unnoticed by our executives.
I just completed a 6 month coaching course with Clifton and the value for me as a leader, professionally and personally, is immeasurable. I left every discussion with confidence and a thoughtful plan of action.
Throughout the process, I gained a greater sense of self awareness, both personally, and professionally that has made me a better leader. I highly recommend organizations looking to grow and develop their leadership work with Clifton.
He challenges you with thought out questions and hold the team accountable for their goals set forth. I recommend his coaching sessions for yourself or your team looking to grow.
Clifton’s process is both gentle and firm as well as sincere and genuine. I appreciate Clifton’s clarity and devotion and know his coaching has helped me be the best I can be.
From LinkedIn recommendations. Read them all on Clifton’s profile
Articles by Clifton
Clifton at a glance
| Topic | Details |
|---|---|
| Role | Founder and Managing Director, executive coach |
| ICF credentials | PCC, ACTC; MCC candidate |
| Hospitality experience | 20+ years in hotels and restaurants |
| Clients include | Leaders from Google, YouTube and Virgin Hotels |
| Coaches | New and mid-level managers, executive and leadership teams, founders and owners |
| Format | One-on-one and team coaching, in person or virtual |
Frequently asked questions
What credentials does Clifton Carmody hold?
He holds the ICF Professional Certified Coach (PCC) credential and the ICF Advanced Certification in Team Coaching (ACTC), and he is a candidate for the ICF Master Certified Coach (MCC) credential.
Who does Clifton coach?
New and mid-level managers stepping into leadership, executive and leadership teams, and founders and owners who need honest feedback, mostly in hospitality and service businesses.
How do I start working with Clifton?
Book a discovery call. It usually runs about 45 minutes and is enough to decide whether coaching with Clifton is the right fit.
Work with Clifton
Book a discovery call. It usually runs about 45 minutes, and it's enough to decide whether coaching with Clifton is the right fit.